Women's Snowboards
For a while, snowboard companies just sized down men’s snowboards and applied pretty pictures and cute animal graphics to them. Not anymore! Brands now have created women-specific everything. If you didn't notice Women’s bodies and mechanics are different than men's. Since women tend to have less body mass and smaller feet than men of the same height, women’s snowboards tend to have narrower waist widths, thinner profiles, and softer flexes.
We have boards for all abilities from Beginner / Intermediate to Advanced / Expert
10 products
10 products
Out of stock
YES. Womens Basic Snowboard 2025
$829.99
Out of stock
K2 Geometric Snowboard 2025
$849.95
Out of stock
K2 Dreamsicle Snowboard 2025
$899.99
Out of stock
Ride Compact Snowboard 2025
$899.99
Out of stock
Salomon Oh Yeah Womens Snowboard 2025
$749.99
Salomon Oh Yeah Womens Snowboard 2026
Regular price $749.99 Sale price $674.99 Save $75.00/
GST included.
Free NZ Shipping on orders over $75.
The Oh Yeah is a women’s freestyle board is designed to help take your riding to the next level. A medium-soft flex paired with Rock Out Camber provides versatility all over the mountain. Equipped with Popster core and rubber pads underfoot for a smooth and poppy ride. Whether you’re carving groomers, dialing in tricks in the park, or slashing through powder, this board delivers the perfect mix of response and forgiveness. Built for progression yet capable of charging hard, it leaves you with extra cash to celebrate the ride. Oh Yeah!
Rider Type: Freestyle
Shape: True Twin
Flex: 4/10 Soft side of Medium
Rocker: Rocker Nose / Camber Under Feet / Rocker Tail
Ability Level: Beginner / Intermediate
Camber
Rock Out Camber – Flat between your bindings for stability, camber near the feet for response, and rocker on the tip/tail for pressability.
SHAPE
True Twin – Freestyle specific: Identical tip/tail lengths, symmetrical core profiling, flex and a centered binding stance.
EQ Rad Sidecut – Equalizer straight lines and Radial lines blended together for the perfect balance of agility and fun.
CORE
Popster – Popster's shaped core profile thins out under foot and thickens outside your bindings before tapering again at tip and tail to maximize the natural snap and pop of wood. Feels like your skateboard kicktail finally connected with your snowboard.
Aspen Strong Core – CNC-selected high-density wood strips for the inserts and rail zones results in improved impact resistance and a predictable flex from opening day to spring slush.
FSC® Certified Wood Core
LAMINATES
Biaxial Medium Density Fiberglass – Medium density European-made fiberglass layers guarantee a consistent quality level, for light and lively boards.
SIDEWALLS
Royal Rubber Pads - Added rubber through the sidewalls to dampen your ride, and absorb impact along the edges.
BASE
Extruded EG – A harder compound than EXT, Salomon EXT EG takes the easy maintenance of a non-sintered base and adds Electra for increased gliding characteristics.
Medium Stone Finish – A medium structure finish that improves base glide. Quicker in all snow conditions, from cold morning corduroy to spring slush.
EDGES
Freestyle Edge Bevel – From detuning the tip and tail to a 2-degree edge holding tune throughout the key parts of the sidecut, back to a 3-degree bevel between the feet. This delivers the complete blend of edge hold and forgiveness on rails.
BINDING COMPATIBILITY
2 x 4 Insert Pattern
SPECS:
|
Size(cm)
|
Waist Width (mm)
|
Effective Edge (mm)
|
Nose/Tail Width (mm)
|
Recommended Rider Weight (kg) |
| 138cm | 238 | 1075 | 283 | 35-60 |
| 143cm | 240 | 1115 | 285 | 35-60 |
| 147cm | 242 | 1150 | 287 | 45-65 |
| 151cm | 247 | 1170 | 292 | 50-70 |
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $75*
Order under $75 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $75 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $75*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $75 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
RESTRICTED BRANDS
Some brands are restricted and cannot be shipped internationally. For more information please CONTACT US or call us on 03 443 6698 within business hours.
YES Womens Basic Snowboard 2026
Regular price $829.99 Sale price $746.99 Save $83.00/
GST included.
Free NZ Shipping on orders over $75.
The Women’s Basic snowboard: a perfect blend of performance and design tailored to women’s size and weight. With a narrower, softer, and more forgiving blended side cut, this award-winning board delivers user-friendly functionality. The Women’s Basic guarantees an unparalleled snowboarding experience, whether you’re a pro or just starting out. Be ready for an incredible adventure on the slopes and unlock your full potential with this exceptional snowboard. Elevate your snowboarding experience with the Women’s Basic - your gateway to the ultimate ride.
ABILTIY: Beginner / Intermediate
FLEX: 4/10
RIDER: All Mountain
TRUE TWIN
CAMBER
Camrock
SHAPE
True Twin – A completely symmetrical outline houses a centered stance that is effective on edge, a tip and tail, and is identical at both ends of the board. The radial sidecut is effective and predictable. The overall shape allows complete freedom of expression by keeping the board a neutral, yet responsive board.
CORE
Full Poplar – Yes.'s baseline core for tip-to-tail woodcore snowboard construction. A core that strikes a predictable balance between durability and consistent flex and lightweight feel.
BASE
Extruded – This material is formed by extrusion and is softer than sintered bases. At the speeds many riders take, this material is actually quicker than sintered bases when waxed correctly. It retains wax better because it's more porous and is easy to fix with a P-Tex stick if it gets scratched.
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $75*
Order under $75 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $75 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $75*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $75 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
RESTRICTED BRANDS
Some brands are restricted and cannot be shipped internationally. For more information please CONTACT US or call us on 03 443 6698 within business hours.
K2 Dreamsicle Womens Snowboard 2025
Regular price $899.95 Sale price $629.99 Save $269.96/
GST included.
Free NZ Shipping on orders over $75.
Itching to get out there? Eager to scope out a new line? Hoping to hit that new jump you’ve been eyeing all season? Satisfy all your snowboard cravings with the Dreamsicle, an all-mountain women’s board.
The Rocker Profile is designed to be flat between your feet and includes just the right amount of rocker outside the bindings, giving the Dreamsicle easy turn initiation while excelling in powder, bumps and groomers alike. Unique to the K2 line, the women’s specific Rhythm™ Core features a flex that has been finely tuned for peak performance, while absorbing harsh vibrations on icy or bumpy terrain.
RIDER: All Mountain / Freestyle
SHAPE: Directional Twin
FLEX: 5/10 Soft and Playful!
ABILITY: Beginner / Intermediate
CAMBER
Directional Rocker Profile – An all-purpose profile designed to be the perfect companion for the all-terrain snowboarder. Directional Rocker Baseline™ has a medium rise in the tip and a lower rise in the tail, allowing for effortless turns on hardpack and ample float in soft snow and crud.
SHAPE
The Dreamsicle has a directional shape so it wants to ride forwards. It can handle a bit of switch, but riding your natural stance is where it will shine.
CORE
Rhythm Core – Uniquely shaped and designed to complement the mechanics, geometry, and riding style of female snowboarders, this core relies heavily on aspen to make it snappy and agile, while placing lightweight paulownia in the tip and tail to reduce swing weight and ease turn initiation.
LAMINATES
ICG™ 10 GLASS WITH CARBON: Integrating Carbon Fiber stringers that run the length of the board into our fiberglass increases the snap of the snowboard without adding unnecessary rigidity.
BASE
Extruded 2000 Base – Extruded 2000 base delivers a consistent glide and is easy to maintain and repair.
BINDING COMPATIBILITY
2x4 Insert packs allow for secure binding mounting while optimizing stance-width options.
Time-tested, secure, and stable.
SPECS:
| SIZE CM | EFF. EDGE CM | TIP/WAIST/TAIL CM | SIDECUT M | STANCE IN | SETBACK IN | WT RANGE LBS | WT RANGE KG |
|---|---|---|---|---|---|---|---|
| 138 | 108 | 27.5 - 23.7 - 27.5 | 7.12 | 18" | 0.75" | 90 - 160+ | 41kg - 73kg + |
| 142 | 111 | 27.9 - 23.9 - 27.9 | 7.3 | 19" | 0.75" | 90 - 160+ | 41kg - 73kg + |
| 146 | 112 | 28.4 - 24.1 - 28.4 | 7.4 | 19" | 0.75" | 100 - 170+ | 45kg - 77kg + |
| 149 | 114 | 28.4 - 24.2 - 28.4 | 7.5 | 20" | 0.75" | 100 - 170+ | 45kg - 77kg + |
| 153 | 122 | 28.9 - 24.5 - 28.9 | 7.8 | 21" | 0.75" | 110 - 190+ | 50kg - 86kg + |
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $75*
Order under $75 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $75 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $75*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $75 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
RESTRICTED BRANDS
Some brands are restricted and cannot be shipped internationally. For more information please CONTACT US or call us on 03 443 6698 within business hours.
Ride Heartbreaker Snowboard 2025
Regular price $799.95 Sale price $559.99 Save $239.96/
GST included.
Free NZ Shipping on orders over $75.
The Heartbreaker is made for all-mountain progression. The standard camber profile combines camber underfoot with rocker at the tip and tail for the perfect combination of snap and easy turn initiation. A Quadratic Sidecut improves turn initiation, exit and edge grip. Slimewalls® provide a smooth ride and increase durability by absorbing impact. The Heartbreaker is a soft-flexing all-mountain board for riders of all ability.
Rider Type: All-Mountain
Shape: True Twin
Flex: Soft
Rocker: Rocker / Camber / Rocker
Ability Level: Beginner / Intermediate
CAMBER
Twin Standard Camber – A true twin shape hybrid profile that has more camber than rocker.
FLEX
Mellow ResponseSHAPE
Quadractic Sidecut – Blending of three radii to improve turn initiation/exit while providing the best grip possible. This design is uniquely formulated for each model based on its shape and riding style.
CORE
Bi-axial Glass – 90° and 0° angles, fun and forgiving.
Single Impact Plates – Added underneath each binding area to improve compressive strength and prevent board breaks where it matters most. Offered in two levels, Single and Double
SIDEWALLS
Slimewalls® – RIDE’s exclusive Slimewalls® are forgiving and ductile, absorbing impacts rather than defending against them. Just like your skate wheels, the urethane in Slimewalls® smoothes the interaction with the snow, wood or metal surfaces you may ride on. On top of all that, these babies are virtually indestructible, the most durable sidewalls in snowboarding.Extruded, Stone Ground Base – The industry standard extruded 1500 Ptex base material. Durable and easy to repair.
SPECS:
| Size (cm) | 139 | 143 | 147 | 150 |
|---|---|---|---|---|
| Tip Width (mm) | 274 | 277 | 281 | 285 |
| Waist Width (mm) | 234 | 236 | 238 | 240 |
| Tail Width (mm) | 274 | 277 | 281 | 285 |
| Sidecut Radius (m) | 9.3/6.8/9.3 | 9.4/6.9/9.4 | 9.5/7/9.5 | 9.6/7.1/9.6 |
| Stance Setback (mm) | 0 | 0 | 0 | 0 |
| Rider Weight (lbs) | 60-100 | 70-100 | 85-130 | 100-150 |
| Width | Regular | Regular | Regular | Regular |
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $75*
Order under $75 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $75 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $75*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $75 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
RESTRICTED BRANDS
Some brands are restricted and cannot be shipped internationally. For more information please CONTACT US or call us on 03 443 6698 within business hours.
