Salomon Ski Gear
Check out the latest ski gear from Salomon.
10 products
Salomon Shift Pro 110 Womens AT Ski Boots 2024
Regular price $1,249.99 Sale price $874.99 Save $375.00Designed for women who love to cruise through unspoiled powder at high speed, but are tempted by the occasional escapade to hike a new peak, Salomon's SHIFT PRO 110 AT combines the stability and power of a true alpine boot with the versatility of a touring boot fit for the whole mountain. Inbounds or out of bounds, the shift has never been easier!
For skiers with a developed technique that are confident carving no matter the difficulty of the slope, the snow conditions, or their speed.
A last width between 100 mm and 101 mm (MP 26./26.5), considered average, offers greater volume and a more relaxed fit ideal for most skiers. To identify one's preferred last, the foot's width between the first and the fifth metatarsal bone is measured to gather an overview of the skier's natural foot shape and volume.
- TECHNOLOGIES - Custom shell HD: The Custom Shell HD process brings fast personalization to the boot lower shell of in 10 minutes. Thin wall construction & new materials allow the foot to be closer to the shell.
- TECHNOLOGIES - Surelock skiwalk mechanism: A secure and simple walk mechanism which enables a great range of motion for walking, and locks to offer you a better and safer skiing performance.
- TECHNOLOGIES - My Custom Fit 4D liner: A pre-shaped liner offering better foothold and precise fit. Cushier foams and outside placement of the Talyn® ease adaptation while the elastic toe box gives more forefoot space.
- SHELL - Polyurethane: A material with consistent density that ensures perfect wrapping, reliable progressivity and good power transmission.
- SHELL - Integrated tech inserts: Low-tech inserts are integrated into the shell, making it complementary to touring bindings, so you can experience reliability and direct power transmission when skinning up.
- SHELL - Midgrip sole: A Contagrip® piece between the toe and heel and GripWalk pads improve the boot's grip in difficult terrain such as a rocky summits, ice and other uneven surfaces.
- SHELL - Custom Shell HD: The Custom Shell HD process brings fast personalization to the boot lower shell of in 10 minutes. Thin wall construction & new materials allow the foot to be closer to the shell.
- SHELL - Fiberglass Coreframe: The Coreframe brings lightness, enhances sensations and increases power. It is a composite insert (fiberglass charged) that guarantees the boot's rigidity on performance boots.
- SHELL - Sensifit insert: The soft PU Sensifit™ insert on the external side of the shell makes it super easy to step in the boot, delivering easy step-in and anatomical wrapping of the instep.
- TECHNOLOGIES - Coreframe: The Coreframe brings lightness, enhances sensations and increases power. It is an insert that guarantees the boot's stiffness on performance boot.
- TECHNOLOGIES - Sensifit insert: The soft PU Sensifit™ insert on the external side of the shell makes it super easy to step in the boot, delivering easy step-in and anatomical wrapping of the instep.
- CUFF - Polyolefin: More durable material, also providing lightness and stability.
- CUFF - Polyamid spine: This specific polyamid piece is the secret element providing a good range of motion in hike mode and a true alpine flex in downhill mode.
- LINER - My CustomFit 4D Pro: Pre-shaped Pro liner offers improved foothold & precise fit. Cushier foams & outside placement of the Talyn® fabric ease adaptation. The elastic toe box gives more forefoot space.
- LINER - Light² footbed: Slightly shaped, lightweight footbed made of special, lighter foams.
- LINER - Walk function & lace loops: This liner has a softer part on the back which follows the movement of the cuff in hiking mode and ensures natural leg movements when touring. It has additional loops for laces.
- STRAP - 360° 45mm: A thick 45mm strap to hold the foot securely and optimize power transmission.
- PADS - Gripwalk premounted ISO 23223: GripWalk pads are premounted and their specific shape offers improved walking comfort and more grip no matter the conditions.
- SPECIFIC - Women liner: This women's liner with anatomic tongue made of highly moldable foams provides better shin and instep comfort in sensitive zones.
- SPECIFIC - Women cuff design: An anatomic cuff with lower rear support that offers a better fit and more comfort to women’s calves.
- BUCKLES - 4 riveted aluminium 3D: Choose from 3 different positions of the instep buckle for optimum in-step comfort, full customization and personalized foot hold.
- ADJUSTMENT - Riveted oversized pivot: The Riveted Oversized Pivot ensures perfect power transmission between cuff and shell.
Terrain: All mountain / touring
Ability: Advanced / expert
Boot width: Narrow
Weight: 1570g per boot
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $50*
Order under $50 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $50 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $50*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $50 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
RESTRICTED BRANDS
Some brands are restricted and cannot be shipped internationally. For more information please CONTACT US or call us on 03 443 6698 within business hours.Salomon QST Lumen 98 Womens Skis 2024
Regular price $1,349.99 Sale price $944.99 Save $405.00A favorite of Mali Noyes, the modern design of the QST Lumen 98 turns effortlessly in the bumps, on piste, and in powder. A versatile 98mm waist is perfect for going uphill, while double sidewalls, cork inserts, and CFX layup provide the stability you want descending any terrain.
STYLE: All Mountain / Freeride
ABILITY: Intermediate / Advanced
ROCKER: Rocker / Camber / Rocker
Versatility & Agility
From the groomers to the backcountry, the QST Lumen 98 is equipped with a lively freeride shape and a versatile 98mm waist that excels wherever you go.
Edge Grip
Double sidewall construction underfoot gives the ski bite in icy conditions, providing a strong, reliable platform to transmit power to your turns.
CORE: Full Poplar Woodcore
A full Woodcore construction maximizes liveliness, stability and ski-to-snow contact while filtering vibrations.
REINFORCEMENT: C/FX
C/FX is a fiber layer consisting of Carbon and Flax woven together. It combines the strength, stability, minimal weight of carbon with the increased level of dampening of the flax.
SPECIFIC FEATURES
Double Sidewalls
CONSTRUCTION: Full Sandwich Sidewalls
Full Sandwich Sidewalls guarantees stability and precision, it enhances performance by providing good edge grip and smooth ski-to-snow contact.
REINFORCEMENT: Ti Binding Reinforcement
A titanal insert edge-to-edge underfoot, running throughout the ski, for maximal power and increased hard snow edging.
SPECIFIC FEATURES: Cork Damplifier
Cork is three times more absorbing than Koroyd. Using it in the tip of the ski enables a high level of vibration absorption and dampening with even less weight.
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $50*
Order under $50 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $50 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $50*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $50 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
RESTRICTED BRANDS
Some brands are restricted and cannot be shipped internationally. For more information please CONTACT US or call us on 03 443 6698 within business hours.Salomon Shift Pro 90 W At Womens Ski Boot
Regular price $1,149.99 Sale price $804.99 Save $345.00Designed for women who love to cruise through unspoiled powder at high speed, but are tempted by the occasional escapade to hike a new peak, this boot combines the stability and power of a true alpine boot with the versatility of a touring boot that lets you enjoy the whole mountain. In bounds or out of bounds, the shift has never been easier!
LAST: 100mm
FLEX: 90
GRIP WALK: Yes
SHELL
The Custom Shell HD process brings fast personalization to the boot lower shell of in 10 minutes. Thin wall construction & new materials allow the foot to be closer to the shell.
LINER
MY CUSTOMFIT 3D SEAMLESS PERF: This new, anatomically designed, pre-shaped Perf liner is built without any internal or external stiches, so it improves foothold, precision and ensures a warmer fit.
S/PRO’s 100 mm inclusive fit and anatomically designed Seamless liner combined with a softer Sensifit insert provide an exceptionally easy entry and anatomical wrapping.
WALK MODE
At 1.6 kg, this boot makes it easy to hike up. The Surelock skiwalk mechanism increases cuff mobility, while the integrated tech inserts ensure direct power transmission.
SURELOCK SKIWALK MECHANISM: A secure and simple walk mechanism which enables a great range of motion for walking, and locks to offer you a better and safer skiing performance.
OTHER FEATURES:
- POLYURETHANE, INTEGRATED TECH INSERTS, CUSTOM SHELL HD, FIBERGLASS COREFRAME, SENSIFIT INSERT
- COREFRAME, SENSIFIT INSERT
- POLYOLEFIN, POLYAMID SPINE
- 360° 35MM
- GRIPWALK PREMOUNTED ISO 9523
- WOMEN LINER, WOMEN CUFF DESIGN
- RIVETED OVERSIZED PIVOT
- 4 RIVETED ALUMINIUM 3D, 1 HIKING HOOK
BaseNZ strive to bring you the best gear we can get our hands on. Sometimes figuring out sizing and the tech can be confusing so here are some gear tips to help you choose the right products. This way you can have the absolute best experience using it. Choose from the guides below or feel free to CONTACT US if you're not into reading so much...
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $50*
Order under $50 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $50 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $50*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $50 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
RESTRICTED BRANDS
Some brands are restricted and cannot be shipped internationally. For more information please CONTACT US or call us on 03 443 6698 within business hours.Salomon S / Pro 100 Womens Ski Boots
Regular price $949.99 Sale price $664.99 Save $285.00For women wanting a boot that can be customized to perfectly fit the morphology of their feet, this boot combines easy step-in and a customizable MY CUSTOMFIT 4D liner, so you can experience top-notch performance and ultimate comfort. GripWalk pads are premounted and their specific shape improves walking comfort and grip no matter the conditions.
Enhanced instant fit
Cushier foams make it easy to step-in, the outside placement of the Talyn® fabric facilitates customization, while the elastic toe box naturally adapts to the available space.
Fully customizable
The Calf Adjuster and Sense Strap are designed with women's needs in mind so you can benefit from a more precise rebound effect while still enjoying high levels of comfort.
Lightweight
Avoid fatigue and enjoy the slopes all day long thanks to this boot's lightweight construction.
Features:
- Flex: 100
- Last: 100 mm
- Weight: 1570 Grams
- Alpine Soles
- Custom Shell
- Coreframe Construction
- Ability Level: Intermediate and Advanced Skiers
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $50*
Order under $50 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $50 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $50*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $50 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.