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32 products
Spark Surge ST Splitboard Bindings 2024
Regular price $949.99 Save $0.00Solid baseplate design, stiffer Asym Rip ‘N’ Flip Highbacks, and more supportive Pillow Line Ankle Straps combine to give riders greater control in demanding terrain. All Surge ST bindings incorporate Spark's industry-leading Tesla T1 technology. The NEW Smooth Touring (ST) Tech is featured on the ST Brackets and ST Whammy Bars. These components utilize a proprietary thermoplastic blend that is molded over the metal part reducing friction, increasing durability, and improving touring efficiency.
In the Box: Splitboard bindings, ST Brackets, T1 Heel Rests, mounting screws, and Spark Pocket Tool.
What else do I need? A set of Spark Pucks or Spark Canted Pucks.
Weight: 1.52 lbs/ea (689g) - 3.04 lbs/pr (1378g) - Medium
Surge Asym Rip 'N' Flip Highbacks
Our NEW Surge ST Asym Rip ‘N’ Flip Highback has a high amount of glass fiber fill for a stiff ride and maximum response. The Asym Highbacks have been redesigned in 22/23 and now feature individual left and right highbacks for improved ergonomics. The upper section of the highback is flatter allowing for increased lateral mobility. All Rip ‘N’ Flip highbacks incorporate a tool-free forward lean adjuster (FLAD) that easily toggles between tour and ride mode.
ST Touring Brackets
ST Touring Brackets incorporate the best features of aluminum and thermoplastics. We overmold our custom plastic blend over and through the holes in the aluminum base, forming bushings that last four times longer than their previous brass version.
ST Whammy Bars
The ST Whammy Bar climbing wire is built right into the baseplate. Overmolded plastic where the bar contacts the baseplate allows for super-smooth climbing wire position changes in the steeps. You can switch easily from stowed, to low (12°), to high (18°), and back again while touring.
Pillow Line Straps
Pillow Line Straps are lightweight, durable, comfortable, waterproof, one-piece molded construction, and made 100% in-house. Surge ST Ankle Straps are wide and asymmetrical around the boot for incredible all-around support. Toe straps are designed to be used as a toe cap, but also fit nicely as a traditional strap across the top of the boot.
Puck Compatibility
Slide them on and snap the ramp down. Snap the ramp up and slide them off. The most functional way to attach your binding to your board in ride mode. Period. Spark R&D bindings are designed to work with all puck compatible splitboard models.
Tesla Snap Ramp
T1 System bindings slide sideways into the offset touring bracket and are locked into place with our snap ramp. No pins, no cables, no fiddle factor. Integrated Ibex crampon mounting claws on touring brackets make for quick and easy installation and removal.
T1 Heel Rest
The T1 Heel Rest catches the climbing wire in the 12° and 18° positions and is specifically designed to hold the T1 Step Locker in place.
Buckles & Plastics
Ladders and adjusters are produced in-house with unique thermoplastics that maintain flex over a wide temperature range, performing well on spring tours as well as sub-zero suffer fests. All straps incorporate Burton's time-tested bomber buckles.
*** ST bindings are only compatible with ST Whammy Bars. Likewise, 21/22 and older T1 bindings are not compatible with ST Whammy Bars and require a standard Whammy Bar.
*** ST bindings are compatible with older Tesla brackets with brass bushings. Likewise, 21/22 and older T1 Bindings are compatible with new ST Brackets.
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $75*
Order under $75 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $75 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $75*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $75 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
RESTRICTED BRANDS
Some brands are restricted and cannot be shipped internationally. For more information please CONTACT US or call us on 03 443 6698 within business hours.
Spark Arc ST Splitboard Bindings 2024
Regular price $899.99 Save $0.00
Cutout baseplate design, medium flex Asym Rip 'N' Flip Highbacks, and a smaller ankle strap with a flex window combine to save valuable grams and deliver a surfy ride down. All Arc ST Bindings incorporate Spark's industry-leading Tesla T1 technology. Spark's NEW Smooth Touring (ST) Tech is featured on our ST Brackets and ST Whammy Bars. These components utilize a proprietary thermoplastic blend that is molded over the metal part reducing friction, increasing durability, and improving touring efficiency.
In the Box: Splitboard bindings, ST Brackets, T1 Heel Rests, mounting screws, and Spark Pocket Tool.
What else do I need? A set of Spark Pucks or Spark Canted Pucks.
Weight: 1.38lbs/ea (628g) - 2.77lbs/pr (1256g) – Medium
Asym Rip 'N' Flip Highbacks
Our NEW Arc ST Asym Rip ‘N’ Flip Highback has a moderate amount of glass fiber fill for medium flex and a surfy feel. The Asym Highbacks have been redesigned in 22/23 and now feature individual left and right highbacks for improved ergonomics. The upper section of the highback is flatter allowing for increased lateral mobility. All Rip ‘N’ Flip Highbacks incorporate a tool free forward lean adjuster (FLAD) that easily toggles between tour and ride mode.
ST Touring Brackets
ST Touring Brackets incorporate the best features of aluminum and thermoplastics. We overmold our custom plastic blend over and through the holes in the aluminum base, forming bushings that last four times longer than their previous brass version.
ST Whammy Bars
The ST Whammy Bar climbing wire is built right into the baseplate. Overmolded plastic where the bar contacts the baseplate allows for super-smooth climbing wire position changes in the steeps. You can switch easily from stowed, to low (12°), to high (18°), and back again while touring.
Pillow Line Straps
Pillow Line Straps are lightweight, durable, comfortable, waterproof, one-piece molded construction, and made 100% in-house. Arc ST Ankle Straps are smaller around the boot than the Surge ST and feature a flex window for max agility while maintaining support. Toe straps are designed to be used as a toe cap, but also fit nicely as a traditional strap across the top of the boot.
Puck Compatibility
Slide them on and snap the ramp down. Snap the ramp up and slide them off. The most functional way to attach your binding to your board in ride mode. Period. Spark R&D bindings are designed to work with all puck compatible splitboard models.
Tesla Snap Ramp
T1 System bindings slide sideways into the offset touring bracket and are locked into place with our snap ramp. No pins, no cables, no fiddle factor. Integrated Ibex crampon mounting claws on touring brackets make for quick and easy installation and removal.
T1 Heel Rest
The T1 Heel Rest catches the climbing wire in the 12° and 18° positions and is specifically designed to hold the T1 Step Locker in place.
Buckles & Plastics
Ladders and adjusters are produced in-house with unique thermoplastics that maintain flex over a wide temperature range, performing well on spring tours as well as sub-zero suffer fests. All straps incorporate Burton's time-tested bomber buckles.
*** ST Bindings are only compatible with ST Whammy Bars. Likewise, 21/22 and older T1 Bindings are not compatible with ST Whammy Bars and require a standard Whammy Bar.
*** ST Bindings are compatible with older Tesla Brackets with brass bushings. Likewise, 21/22 and older T1 Bindings are compatible with new ST Brackets.
SIZING:
Spark has combined its two sizing charts together into one unisex line. No men's or women's specific bindings, just splitboard bindings for splitboarders.
BaseNZ strive to bring you the best gear we can get our hands on. Sometimes figuring out sizing and the tech can be confusing so here are some gear tips to help you choose the right products. This way you can have the absolute best experience using it. Choose from the guides below or feel free to CONTACT US if you're not into reading so much...
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $75*
Order under $75 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $75 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $75*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $75 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
RESTRICTED BRANDS
Some brands are restricted and cannot be shipped internationally. For more information please CONTACT US or call us on 03 443 6698 within business hours.
G3 ION 12 Binding
Regular price $1,099.00 Save $0.00Easy, confident step-in sets the tone of the day so you can put your gear in the back of your mind and focus on what really matters - your ski objective. Forward pressure and optimal energy absorption provide a smooth, reliable ride that aggressive skiers have been begging for in the backcountry.
QuickFlick Heel Lifts means they're easy to grab with pole or hand. Turn the ION heel in either direction to lock for touring with either hand. The snow clearing channel prevents snow buildup and avoids unwanted pre-releases. Heel AFD gives consistent release for all boots, independent of sole type. Includes powerful & dependable brakes.
- Optimal energy absorption
- Step-In Guidance : Quick, easy & consistent step-in
- Updated with black anodized aluminum toes, black heels, and black components
- QuickFlick heel lifts
- User friendly heel rotation
- Single Tool : Pozi Drive #3 for all mounts and adjustments
- Snow clearing channel
- Powerful, dependable brake
- Heel AFD : Consistent release for all boots
- Width : Bindings will fit most skis up to 5mm above the stated width (ex. An ION 10, 85 mm binding will fit most skis up to 90mm width)
TECH SPECS
Brake Width (mm): | 85mm | 100mm | 115mm | 130mm | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Weight (kg): | 579g | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Weight (lb): | 1lb 4.4oz | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Release Value: | 5 - 12 |
DOWNLOADS
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $75*
Order under $75 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $75 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $75*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $75 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
RESTRICTED BRANDS
Some brands are restricted and cannot be shipped internationally. For more information please CONTACT US or call us on 03 443 6698 within business hours.
G3 ZED 12 binding
Regular price $1,059.00 Save $0.00GO LIGHTER. GO FURTHER. GO HARD.
Starting with the proven platform of the ION, we looked at every part, every mechanism, and every screw to evolve the idea of a fully-featured binding at the lightest weight possible. With the ZED we set out to define the next generation of lightweight high-performance touring bindings.
Anti-snowpacking features built into the toe and brake designs keep snow away and make for a confidence-inspiring step-in. Optimal toe elasticity for maximum energy absorption & minimized prerelease. 8.5 mm range of forward pressure in the heel to maintain consistent release. Wide freeride mount transfers power to the ski & provides pull-out resistance. The wide center support of the turret and a metal wrap-around base transfer power and precision to the ski. Leashes and Brakes are sold separately.
- Streamlined shape & minimal weight
- QuickFlick heel lifts
- Heel turret can be turned in either direction for touring
- Simple, minimal boot stop for effective step-in guidance
- Single tool simplicity : All adjustments made with Pozi #3
- 30 mm length adjustment on the heel
- Anti-snowpacking features
- 8.5 mm range of forward pressure for consistent release
- Optional add-on brake is easy to install/uninstall
- Compatible with the ION Crampon for icy ascents
TECH SPECS
Weight (kg): | 358g (SINGLE, NO LEASH) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Weight (lb): | 12.6oz (SINGLE, NO LEASH) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Release Value: | 5 -12 RV |
DOWNLOADS
ORDER FULFILMENT
Shipping is free NZ-wide on orders over $75*
Order under $75 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $75 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
PICK UP IN STORE OPTION
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
PRODUCT AVAILABILITY
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
- Substitute another product for your order
- Refund or credit your order.
- Ship your order at a later date
- Contact you when the requested item is back in stock
SHIPPING FEES
Simple: Shipping is FREE for New Zealand orders over $75*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
AUSTRALIAN SHIPPING
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
PLACING ORDERS
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
SHIPPING ORDERS
We ship for FREE within NZ on orders over $75 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
INTERNATIONAL SHIPPING
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
RESTRICTED BRANDS
Some brands are restricted and cannot be shipped internationally. For more information please CONTACT US or call us on 03 443 6698 within business hours.